Receptionist
This is a unique opportunity to grow with a brand that values innovation, client connection, and professional development.
We're always on the lookout for talented professionals to join our team.
- Job Title: Receptionist
- Position Type: Full-Time / Part-Time
- Start Date: March 10, 2026
Clip & Polish
Crafting Beauty, Elevating Confidence.
Clip & Polish is a brand-new, modern salon offering premium hair, nails, and esthetic services in a welcoming and stylish environment. We are dedicated to delivering exceptional guest experiences while fostering a culture of creativity, collaboration, and professional growth.
About the Role
The Receptionist is responsible for managing client interactions, scheduling appointments, handling payments, and supporting the overall operations of the salon. This role requires excellent communication, multitasking, and customer service skills, as well as a strong ability to stay calm and professional in a busy environment.
Key Responsibilities
- Greet all clients warmly and ensure they feel welcomed and valued.
- Answer phone calls, emails, and messages promptly and professionally
- Schedule and confirm appointments accurately using the salon’s booking system
- Provide information on services, stylists, and pricing
- Manage client check-in/check-out and handle payments
- Maintain a clean, inviting reception area at all times
- Communicate client arrivals and updates to stylists and technicians
- Assist in coordinating daily schedules and ensuring smooth salon flow
- Support marketing and promotions (e.g., product displays, social media updates, event coordination)
- Track and order retail or salon supplies when needed
- Process transactions, manage cash drawer, and balance daily sales
- Maintain accurate client records and appointment history
- Follow salon policies and procedures for bookings, cancellations, and no-shows
- Assist management with reports or administrative tasks as required
Qualifications
- Previous experience in a salon, spa, or customer service role preferred
- Strong interpersonal and communication skills — in person, on the phone, and digitally
- Professional, polished appearance and demeanor
- Proficiency with booking or POS systems (experience with Phorest is an asset)
- Excellent multitasking and time-management abilities
- Proficient in salon management software (experience with Phorest an asset).
- Positive attitude, reliability, and strong attention to detail
What We Offer
- Competitive salary plus performance-based incentives.
- Paid vacation
- A supportive, creative, and professional work environment.
Beauty Done Right
To Apply
Please send your resume, portfolio (if available), and a short introduction to info@clipandpolish.ca. We can’t wait to meet you and explore the opportunity to grow together.